We are hiring

  • Customer Service Officer
    We are looking for individuals who are passionate in providing great customer service.
    • 1 position available
    • Sitiawan, Perak, Malaysia
    • View Details
    Key Accountabilities
    Resolve problems by clarifying issues, providing alternating solution and escalating unresolved problems.
    Respond to customer phone and online enquiries via live chat, email and SMS.
    Handle all incoming customer enquiries & complaints with utmost professionalism and ensure high quality customer service is provided at all times.
    ​​Work closely with team members and leaders at all times to achieve optimum efficiency and productivity.
    Build rapport, provide good before and after sales service to customers.
    Requirements
    Fluent in spoken English, Malay and Mandarin is preferred.
    Possess strong customer relationship and services mindset to drive customer satisfaction and communications.
    Must have strong computer skills and internet literate.
    Strong communication skills, self-motivated with good interpersonal & problem solving skills.
    Able to work in a fast moving environment and under intense pressure.
    Team player, good attitude, initiative and self-development.
    Must possess follow-up skills.
    Possess time management skills & multi-tasking skills.
    Fresh graduate are welcome to apply as on job training will be provided.
    Send your resume to us if you are interested in this position. [email protected]